Accessibility

Our conformance goal

We aim to meet Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, and we meet several Level AAA criteria beyond it. This site was last tested on September 17, 2026.

Testing covers every page at desktop and mobile widths, with menus open and with a form showing errors. It combines automated checks with keyboard testing. Automated testing cannot catch everything, so we rely on reports from people using the site as well.

What that means on this site

• Text contrast. Body text is black on white. Text on our blue sections meets the stricter Level AAA ratio of 7:1.
• Text size. Body text starts larger than the common default, and the required Medicare disclaimer is set at 12pt or larger.
• Clickable areas. Buttons, menu items, and links that stand on their own are at least 44 by 44 pixels, the Level AAA target size.
• Keyboard use. Everything works without a mouse. A skip link is the first stop, menus open and close with Enter and Escape, and the focused item always has a visible outline.
• Forms. Every field has a visible label. If something is missing, we list the problems at the top of the form, move you there, and explain in plain words how to fix each one. Errors are never shown by color alone.
• Zoom. Pages reflow without sideways scrolling at 400% zoom.
• Motion. If your device asks for reduced motion, animations are turned off.
• Images. Meaningful images have text alternatives; decorative ones are hidden from screen readers.

Known limits

Some Level AAA criteria are not met site-wide, and we do not claim them. Medicare has terms — deductible, formulary, late enrollment penalty — that we explain in plain language but cannot remove, so we do not claim the AAA reading-level criterion. We also do not offer sign-language versions of page content.

Documents and enrollment tools hosted by insurance carriers, Medicare.gov, or other outside organizations are outside our control. If one of them blocks you, tell us and Julianne will walk you through it by phone.

Need help accessing something?

If a page, form, document, or control is difficult to use, contact Julianne at (805) 441-9093 or support@wecaremedicareplans.com. Tell her which page you were using and what you were trying to do. We aim to respond within two business days.

You can request information or assistance by phone instead of using a website form. Please do not include sensitive medical information in a website accessibility report.

Ongoing improvements

Accessibility is checked automatically every time the site is rebuilt, so a change that would break contrast, a label, or a text alternative stops before it reaches you. We will use reported problems to improve the website. External websites linked from these pages are operated by their respective owners.